Chest pain, shortness of breath and loss of consciousness are emergencies please dial 999 for these symptoms.
Requesting a Home Visit
Requests for visits must be made before 10am and at the latest 12 noon.
Visiting will normally take place after morning surgery.
Please only request home visits if you are incapable of attending the surgery.
Whenever possible, try and come into the surgery as facilities here are far better for examination and treatment.
It helps us to judge the urgency of the call if you describe the symptoms.
The receptionists are trained to deal with your call so do expect to be asked; all information is confidential.
The doctor may telephone prior to, or instead of, visiting.
Visits requested later in the day that are for the housebound, but are not urgent, will not be seen that day.
Ring early if you wish for a routine call if you are housebound.
Children
Sick children will always be seen as soon as possible if brought into the surgery; it is not appropriate to wait for a visit.
We rarely visit children at home as a responsible adult should be available to bring them to the surgery.
Telephone Advice
Telephone advice from the doctor can be obtained by contacting the surgery.
It would be helpful to give the Patient Services Advisor as much information as possible and a doctor will contact you within 24 hours.
If the matter is urgent please inform the Patient Services Advisor